Terms
The rules, in the same words as the marketing.
Last updated 21 October 2026
If anything on this page says more than the product does, the page is wrong and we will fix it. These Terms are meant to be readable.
What TrustColive does
- It records facts about a tenancy — payments, inventories, how a deposit was settled — and labels each one with how it was checked.
- It lets you share those facts with whoever you choose, for as long as you choose.
- It lets the other party to your tenancy confirm or decline to confirm what you recorded.
What TrustColive does not do
- We never move money. We do not collect, hold or transfer rent, deposits or fees, and we offer no escrow and no deposit replacement product.
- We never score, rate or rank people, and we never produce an automated decision about anyone. There is no reliability percentage anywhere in this product.
- We never arbitrate disputes. Where parties disagree we record the disagreement and point to the official channels.
- We never process criminal-record or conviction data.
- We do not guarantee that anything in a passport is true. We guarantee that the label on each fact describes how it was checked.
Your record is yours
- You decide what is shared, with whom, and for how long. You can revoke a share at any time.
- You can export everything we hold as a file, and you can delete your account for real.
- Deleting your account removes your facts. It does not remove facts another person recorded about their own tenancy.
Honesty is the rule we enforce
Recording a payment that did not happen, or confirming one that did not, is the one thing that breaks this product for everybody. A false confirmation closes both accounts involved and removes the affected facts from the passport. Every confirmation is logged with the date, the network it came from and the checks it passed.
Advertisers and landlords may not state requirements or filter people by nationality, gender, religion, age, marital status or receipt of housing support. The Equal Status Acts prohibit it and so do we.
Limits
TrustColive is provided as is, free of charge, by an independent student project. We are not a letting agency, not a credit reference agency, not a deposit scheme and not a legal adviser. Nothing here is legal advice. We do our best to keep the service running and your data safe, and we tell you plainly when something breaks.
Law and contact
These Terms are governed by Irish law. For anything on this page, email santitrillo05@gmail.com.